Term of Use
Electronic Signatures and Agreements
You acknowledge and agree that by clicking on the button labeled "SUBMIT", "DOWNLOAD", "I ACCEPT" or such similar links as may be designated by the Company to accept the terms and conditions of these Terms, you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Agreement. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including without limitation the United States Electronic Signatures in Global and National.
Since The Trida Agency is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. This means from the moment you submit account information, your order has begun.
As a customer you are responsible for understanding this upon purchasing any item at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honor requests for the refund on the following reasons:
Non-delivery of the product: in some cases the process times are slower, and it may take a little longer for your orders to finish. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our support department in writing within 7 days from the order placing date. Otherwise the campaign will be considered completed.
Product not-as-described: such issues should be reported to our support department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer's false expectations or wishes are not honored.
*Due to the fact that our service will fill your slot for each month, we require cancellation 72 hours prior to your billing date*
As of date of purchase…
1) Cancellations must be made 72 hours before the subscription is to be charged.
Cancellations made after the 72 hour mark will take effect the following month after the
subscription has been charged.
2) Cancellations must be sent to [email protected], cancellation requests emailed to [email protected] will not be accepted
3) Service will stop the moment the cancellation email has been received.